Why Is My Mockup Misaligned?
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What happened?
The design does not follow the intended product region or appears correct in one area but drifts in another.
Why this happens
- The design was aligned to the image frame instead of the product.
- Scale was adjusted before the center position was correct.
- Perspective does not match the visible product plane.
Solution 1: Reset the placement order
Return to a simple centered placement, then adjust position, scale, and perspective in that order.
Solution 2: Use product landmarks
Align against seams, panel edges, labels, or the product center instead of the outer image bounds.
Solution 3: Try a clearer source view
If the product plane is difficult to read, use a more direct view with fewer obstructions.
When to contact support
Contact support if the issue continues after a new attempt. Include the workflow name, source file details, and a screenshot of the result or error.
Related guides
Create a Mockup From Your Product ImageUse Any Image Mockup when the product in your photo must remain the source of truth. The workflow helps you place artwork while keeping the original product shape and visual detail.Apply a Design to a MockupAdd one design at a time, check its visible bounds, and place it inside the editable product region before refining scale and perspective.Adjust Design Position, Scale, and PerspectiveUse placement controls in a deliberate order: position first, scale second, and perspective last. This prevents repeated adjustments.
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